This guide gives you complee understanding of SAP's Support Package Approach and general guidelines.
BASIC TERMS AND CONCEPTS
A. Hierarchy Of SAP Software Conponents
B. Support Packages: Types
C. SAP Patch Manager ( SPAM )
D. SPAM Steps
IMPORTING SUPPORT PACKAGES USING SPAM
A. Preparations
B. Retrieve Support Packages
C. Load Support Packages
D. Define Queue
E. Import Queue
F. Modification Adjustment
G. Check Logs
H. Confirm Queue
I. Delete Unnecessary files after Patch Application
J. Applying Patches in a 3 - System Landscape