Customers now have a choice between Standard Support at 18% and Enterprise Support, which will eventually cost 22% of net licensing fees by 2015. Standard Support costs will increase at the rate of inflation.
SAP gave customers exactly what they wanted:
To select support level based on her individual business needs and considerations.
Source www.sap.com/support
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Comments (1)
Computers
said:
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... while i go through the article and i found that you should be more eloborative about the computers and software maintenance support |
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